luluadler@gmail.com | 415-847-9950

Alfred University, New York State College of Ceramics

B.F.A Ceramic Arts, May 2019

Minor in Environmental Science

Visitor Services Associate — Hillwood Estate Museum and Gardens

July 2019-May 2021, April 2023-present | Washington, DC

Responding to customer inquiries both in person and over the phone, processing memberships, and making reservation for visitors
Building programs and ticketing for the website as well as managing auction donations
Collaborating across departments such as: marketing, horticulture and education to ensure the ultimate wellbeing and experience of visitors
Environmental Action team member-implemented biodegradable ticket system
Assisting marketing department with press clippings and visitor slides
Supervised a team twice a week, and working events such as lectures and special programs

Ceramic Studio Manager - Cloud Terre, Fortessa Tableware Solutions, Ashburn VA

June 2021-April 2024

Oversaw and maintained ceramic studio for day-to-day operations, including production scheduling, inventory management, quality control, and product deliveries for custom tableware design
Managed a team of two production artists, providing leadership, training and fostering a collaborative work environment with creative and marketing teams.
Engaged in research for new product developments and prototyping, ensured customer satisfaction and product accuracy for specific customer needs
Handled multiple design projects and assisted in photography for social media marketing
Implemented sustainable and cost-saving measures such as reclaiming clay, material sourcing, water consumption, as well as donating product seconds

Cashier/Customer Service Floor Support— Whole Foods Market, Washington D.C.

June 2019- September 2022

Front-end floor support helping to open and close the store, answering phones, handling comments or complaints, assisting customers with checkout and in-store returns
High-level customer service in a fast-paced environment
Adhering to cash handling procedures, cleaning and stocking around register as well as grocery shelves
Received weekly truck deliveries and completed pallet distribution to each department

Front Desk Assistant —Scholes Library at NYSCC Alfred, NY

August 2018-July 2019

Assisted students and faculty with research questions and use of library facilities and materials in a specialized research library.
Oversaw the collection of folios, artist books and maintained the upkeep and organization
Generated a plant giveaway project that included: seed starting, and propagation

TEACHING

April 2024-Present Intro to Wheel, Material Things Studio, Brentwood D.C.

July 2016 Ceramic Specialist, Camp Newman, Santa Rosa CA

EXHIBITIONS and COLLECTIONS

2019 BFA Senior Thesis Show, “Bogged Down | Magic Proportion” —Harder Hall; Alfred, NY

2018 Alfred’s Summer Bods, “Propagation” Ceramic piece — Turner Gallery; Alfred, NY

2017 Collaboration in Real Lookers with Hsini Des —Cohen Gallery; Alfred, NY

“The Pottery Show”, Alfred NY

Exhibiting Tile Piece “Tesselating”, Career Development Center, Alfred NY

2016 Freshman Foundations Show — Cohen Gallery; Alfred NY

VOLUNTEER

2018-2019 Green Alfred Environmental Club | NY
2013-2014 Milo Foundation Animal Rescue | CA

2012-2013 Marine Mammal Center | CA

AWARDS and SCHOLARSHIPS

2018

Peters Valley School of Craft Scholarship

Deans List | Alfred University

Ceramic Internship | Alfred University

2015

Ceramic Grant | Alfred University

Jonathan Allen Scholarship | Alfred University

“Queen of the Clay” | Terra Linda Highschool, San Rafael CA